Norfolk Decorative Antiques Ltd

Invoices issued by email are valid for 7 days from date of emailing, after that time if no payment has been received items will be returned for sale to the website. We do not issue proforma invoices . In the case of items being purchased  on behalf of others, a purchase order for those items is required, on receipt of which an invoice will be issued. Items may be reserved for a maximum of 48 hrs , unless otherwise approved by Norfolk Decorative Antiques principals . We do not  accept graduated payments

Terms & Conditions relating to UK internet sales

NO returns can be accepted from International and EU countries

 All TRADE  sales are final

Items bought unseen via our website by private  clients  may be returned provided we are notified within 24 hrs after receipt of delivery if possible.

Items purchased via our website may then be returned within 14 days or a mutually agreed period in good condition and properly packaged via our antique carrier  (cost  TBA ), regardless of the method of transport used to deliver them. (Please note- carriage costs by antique carrier  vary considerably  depending on the UK area and the size of the item  )

Upon receipt of items returned within the agreed period, a full refund will be made (excluding carriage costs to deliver & return) before the end of a thirty day period from receipt of the goods at our warehouse, provided the goods arrive in good re- saleable conditiion and are assessed as re-saleable with no repairs being needed.

Where an item has been specially customised for a client at their specific request, and an invoice drawn for that customisation, we cannot accept those goods for return in any circumstances. Customisation includes for example   special wiring requirements ,  additional lengths of flex added ,  floor switches added etc .

Payments may be made by  BACS payment or international fast flow payment

No goods will be dispatched until payments have been cleared by our bank . All goods remain the property of Norfolk Decorative Antiques Ltd until we are in receipt of cleared funds to our bank.

Due to the delicate nature of our stock no items are delivered on appro or sale or return basis